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Knowledge Base

← Have a question? Find the answer here.

  1. Online Training →

    1. How do I navigate and complete the scheduled online course?

  2. Billing & Accounts →

    1. How does billing for the Strategyzer App work?
    2. Where can I find my invoices/receipts?
    3. How do I activate my Strategyzer license?
    4. I got an unexpected credit card charge. Why?
    5. How do I cancel a Project subscription, get a refund or close my account?

  3. Using our Tools, Canvases & Methods →

    1. How do I use the Key Partnerships building block of the Business Model Canvas?
    2. How do I use the Key Activities building block of the Business Model Canvas?
    3. How do I use the Key Resources building block of the Business Model Canvas?
    4. How do I use the Value Propositions building block of the Business Model Canvas?
    5. How do I use the Customer Relationships building block of the Business Model Canvas?

  4. App - How To Guides →

    1. Testing 101: Testing Your Business Model Using Strategyzer
    2. How do I create market size estimates?
    3. How do I create revenue estimates?
    4. How do I create cost estimates?
    5. How do I work on my canvas with my team?

  5. App - Basics →

    1. How do I get started with the Strategyzer Web App?
    2. What is the difference between Projects and Canvases?
    3. How do I add more people as collaborators to my project?
    4. Is my work confidentially stored?
    5. Can I suggest a feature to add to the App?

  6. App - Troubleshooting →

    1. Why am I getting connection errors while working in Strategyzer?
    2. I'm having technical problems/browser issues. What do I do?
    3. I deleted a Canvas or Sticky Note by accident. Can you restore it?
    4. How do I transfer my Strategyzer Project to a different user's account?

  7. Enterprise Offerings, Corporate Training & Consulting →

    1. Does Strategyzer offer learning courses for enterprise teams?
    2. What types of in-house training does Strategyzer provide?
    3. How can I apply to be a Strategyzer Certified Trainer?
    4. Does Strategyzer have an application designed for large enterprise teams?

  8. Masterclass Workshops →

    1. When is the next Public Workshop or event?
    2. How can I access the workshop materials from my Public Masterclass?
    3. How can I contact you if I have questions related to events?

  9. iPad App (Business Model Toolbox) →

    1. How can I solve problems related to my iPad/iTunes account?
    2. Are you developing the Business Model Toolbox iPad App any further?
    3. Is there a Mac, PC or Android version of the Business Model Toolbox iPad App?
    4. How can I collaborate with others on the iPad?
    5. Can I synchronize the Canvases created on the Business Model Toolbox App for the iPad with Strategyzer?

  10. All articles →

    1. How can I solve problems related to my iPad/iTunes account?
    2. How do I get started with the Strategyzer Web App?
    3. How does billing for the Strategyzer App work?
    4. When is the next Public Workshop or event?
    5. How do I get access to the offer mentioned in the webinar?

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